Respond to a Survey

There are multiple ways to respond to a SurveyStack survey: 1. Receive an invitation to submit a response to a survey.
2. Shared survey link.
3. Respond to a survey from your group workspace.

Here are some helpful tips for filling out a survey, saving a draft and submitting a response.

Receive Survey Invitation

Click on the survey link and get started.

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From group workspace

To access surveys from your group's workspace: 1. Navigate to your group workspace using the dropdown in the top left of the screen.
2. Select the survey from the sidebar menu (if visible) or select All Surveys from the sidebar to bring up all the groups' surveys. 3. Search for the survey you want to respond to.
4. To start a survey, click the three dot menu and select Start Survey.

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Fill out a survey

  • Follow the prompts to navigate through the survey and answer questions.
  • Some questions are Private, they will have a blue eye icon (This answer is private). The answers to these questions are only visible to the person submitting the survey or the group administrator.
  • Some questions are Required, they will have a red asterisk (Answer required). You will not be able to select the NEXT button and advance through the survey until you answer the question.

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  • To answer dropdown questions, either select the down arrow in the answer box to open and scroll through the answer list OR start typing in the answer box and the app will auto-suggest responses.

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  • You can pick the location by selecting your location OR by moving the map so that the red pin in the center of the map is over the correct location.
    • If the red pin and your location do not match, you can select the target icon in the upper right corner of the map.
  • Once you have the red pin over the correct location, select the PICK button below the map.

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  • To answer matrix questions
    • Select Add row and enter/select values for each column.
    • You can also delete and duplicate rows using the icons on the right side of the row.

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Save a draft

If you exit the survey before completing the response, a Draft will automatically be saved and available to be completed later from the My Draft Responses page.

Review a survey

  • After you have completed the survey, the survey outline screen will give you the opportunity to review your answers before submitting the response.
    • green checkmarks mean you answered the question
    • an empty circle means that you did not answer the question
    • an orange circle with an exclamation point means that you did not answer a required question.

image - You can also access the survey outline from any question screen by selecting the outline icon in the upper right corner of the question screen.

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Submit response

Once you are satisfied that the survey was completed correctly, select SUBMIT to submit the response to the database. Please make sure you are logged into your account before submitting. This will make it easier to track down responses in the future.

  • Online Response: If you have internet connection, you should get a green message: Successful Submission. You have the option to download your response as a pdf or to email a copy of your reponse using the Download Submission and Email Submission links.

  • Offline Response: If you are offline you will get a red error message: Offline Cannot submit without internet connection. Select OK and your response will be saved to your device as a draft. The response will be automatically submitted to the database the next time you open the app while connected to the internet.

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